Just read this over at the Consumerist blog.. had to share..

To me it’s amazing how bad customer service is getting all over the world.  It IS important and it DOES make a difference… people whom read the following will NOT think to themselves.. “Yeah.. Bank of America is Awesome!”

Anyhow, read on..

Well, I can definitely admit when I’ve made a mistake.. and I made a big one with BAC. Not only did it not bounce, I would have made a small fortune if I was short instead of long.. or knew how to get out at a loss for that matter! Fortunately for myself, I didn’t..

Now I’m pretty much back to square one.. which sucks hard. But that’s ok.. I consider them all learning experiences.. and I plan on making [...]